Warranty Info

LIMITED WARRANTY FOR CONTINENTAL UNITED STATES

Vision Furniture is in the process of discontinuing our Wood Chiavari Chairs and cushions and all Chiavari Chair related products are sold as clearance. There will be a 30-day limited warranty on all clearance Chiavari Chair frames covering the structure from the time of product receipt. This warranty does not cover cosmetics. There is no warranty on our cushion products.  Chair Frames sold “AS IS” will have no warranty.

All Claims to the chair structure must be made in writing either by email or by fax. Requests for substantiating pictures may be requested. Under the limited warranty, it is the buyer's responsibility to report the claim for review. And, it will be the discretion of Vision Furniture to validate the claim.

This warranty will not apply to any chair that Vision Furniture deems the result of negligence, misuse, alteration, misapplication, or accident. Also, this does not cover the wearing of chair glides though use. Replacement glides are available.

Upon acceptance of claim, Vision Furniture will suggest options for repair or replacement. The buyer will have 60 days to act after the claim is validated. Buyer shall pay shipping to and from Vision Furniture and/or to the nearest designated service centers. Vision Furniture will cover repair costs/replacement costs and/or providing the materials needed for repair.

Warranty will not be available for clearance, discontinued or products that are sold "As Is" unless otherwise noted in the sales description.

Vision Furniture will not be liable for any incidental or consequential damages including, but not limited to: any loss of damage to any person or entity resulting, directly or indirectly, from the use, misuse or loss of the product. It is the buyer's responsibility to inspect the chair prior to each use to prevent possible damage or loss. See "Buyer Responsibility" below.

BUYER RESPONSIBILITY

Inspect each chair prior to each use. Check for chair cracks and possible damage to chair structure. Also, check chair glides (chair feet) to ensure that the glides are secure and that no tack nail is visible. Broken chair glides can damage floors. Failing to check each chair prior to use may result in damages to persons, objects or floors that could have been prevented otherwise.

If problems are determined, the chair should be taken immediately out of service and repaired or discarded. If under warranty, please contact our main office for options: 215.695.3300.